:root {
  --help-hero-width: 560px;
  --help-card-width: 470px;
  --help-category-width: 880px;
  --help-line-width: 2px;
}

.help-hero {
  position: relative;
  overflow-x: clip;
  border-bottom: 1px solid var(--color-border);
}

.help-hero-inner {
  display: grid;
  min-height: 680px;
  grid-template-columns: minmax(0, 1fr) minmax(380px, var(--help-card-width));
  align-items: center;
  gap: 72px;
  padding-top: 80px;
  padding-bottom: 80px;
}

.help-hero-copy {
  position: relative;
  z-index: 2;
  max-width: var(--help-hero-width);
}

.help-hero-copy h1 {
  margin-top: 20px;
}

.help-hero-copy .lead {
  font-size: 18px;
}

.help-hero-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 14px;
  margin-top: 30px;
}

.help-trust {
  margin: 24px 0 0;
  color: var(--color-muted);
  font-size: 13px;
  font-weight: 700;
}

.help-mail-card {
  position: relative;
  min-height: 410px;
  overflow: hidden;
  border: 9px solid var(--color-transparent);
  border-image: repeating-linear-gradient(
    45deg,
    var(--color-accent) 0 12px,
    var(--color-panel) 12px 24px,
    var(--color-accent) 24px 36px,
    var(--color-panel) 36px 48px
  ) 9;
  border-radius: var(--radius-md);
  background: var(--color-panel);
  padding: 34px;
  box-shadow: var(--shadow-raised);
  transform: rotate(2deg);
}

.help-mail-card::before {
  position: absolute;
  right: -60px;
  bottom: -72px;
  width: 220px;
  height: 220px;
  border: var(--help-line-width) dashed var(--color-accent);
  border-radius: var(--radius-pill);
  content: "";
  opacity: 0.12;
}

.help-mail-top {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 18px;
  border-bottom: 1px dashed var(--color-border);
  padding-bottom: 18px;
  color: var(--color-muted);
  font: 700 11px/1.4 var(--font-mono);
  letter-spacing: 0.08em;
}

.help-mail-lines {
  display: grid;
  gap: 14px;
  margin-top: 34px;
  color: var(--color-text);
  font: 750 13px/1.5 var(--font-mono);
}

.help-mail-lines span {
  border-bottom: 1px solid var(--color-border);
  padding-bottom: 9px;
}

.help-route-mark {
  position: absolute;
  right: 25px;
  bottom: 82px;
  left: 25px;
}

.help-route-mark svg {
  width: 100%;
  height: auto;
}

.help-route-mark path {
  fill: none;
  stroke: var(--color-accent);
  stroke-width: var(--help-line-width);
  stroke-dasharray: 4 9;
  stroke-linecap: round;
}

.help-route-mark circle {
  fill: var(--color-accent);
}

.help-postmark {
  position: absolute;
  right: 28px;
  bottom: 24px;
  display: grid;
  width: 112px;
  height: 112px;
  place-items: center;
  border: 3px double var(--color-accent);
  border-radius: var(--radius-pill);
  color: var(--color-accent);
  text-align: center;
  transform: rotate(-9deg);
}

.help-postmark strong {
  font-size: 16px;
  letter-spacing: 0.12em;
}

.help-postmark small {
  display: block;
  font: 8px/1.4 var(--font-mono);
  letter-spacing: 0.08em;
}

.help-fact-strip {
  border-bottom: 1px solid var(--color-border);
  background: var(--color-panel-alt);
}

.help-fact-strip-inner {
  display: flex;
  min-height: 58px;
  align-items: center;
  justify-content: space-between;
  gap: 24px;
  color: var(--color-muted);
  font: 700 12px/1.5 var(--font-mono);
}

.help-fact-strip-inner span {
  min-width: 0;
}

.help-fact-strip-inner span::before {
  margin-right: 9px;
  color: var(--color-accent);
  content: "●";
}

.help-body {
  position: relative;
  padding-top: 52px;
  padding-bottom: 40px;
}

.help-toc {
  top: 14px;
  margin-bottom: 12px;
}

.help-category {
  max-width: var(--help-category-width);
  margin-inline: auto;
}

.help-category + .help-category {
  border-top: 1px dashed var(--color-border);
}

.help-category-head {
  display: grid;
  grid-template-columns: minmax(220px, 0.65fr) minmax(0, 1fr);
  gap: 54px;
  margin-bottom: 36px;
}

.help-category-head h2 {
  margin-bottom: 0;
}

.help-category-head > p {
  margin: 0;
  color: var(--color-muted);
}

.help-category .faq-list {
  gap: 14px;
}

.help-category .faq-item {
  box-shadow: 0 10px 26px -24px var(--color-shadow-soft);
}

.help-category .faq-item[open] {
  border-color: var(--color-accent);
}

.help-category .faq-answer p {
  line-height: 1.85;
}

.help-category .callout {
  margin-top: 34px;
}

.help-category .callout .btn {
  margin-top: 8px;
}

.help-next {
  display: grid;
  max-width: 1080px;
  grid-template-columns: minmax(0, 0.7fr) minmax(0, 1.3fr);
  align-items: start;
  gap: 54px;
  border-top: 1px solid var(--color-border);
}

.help-next-copy {
  min-width: 0;
}

.help-next-copy h2 {
  font-size: clamp(30px, 3vw, 42px);
}

.help-next-copy > p:last-child {
  color: var(--color-muted);
}

.help-link-grid {
  display: grid;
  gap: 14px;
}

.help-link-card {
  position: relative;
  display: grid;
  min-height: 104px;
  align-content: center;
  border: 1px solid var(--color-border);
  border-radius: var(--radius-md);
  background: var(--color-panel);
  padding: 20px 58px 20px 22px;
  color: var(--color-text);
  text-decoration: none;
  box-shadow: var(--shadow-card);
  transition:
    transform var(--transition-fast),
    border-color var(--transition-fast);
}

.help-link-card::after {
  position: absolute;
  top: 50%;
  right: 24px;
  color: var(--color-accent);
  content: "→";
  font: 800 22px/1 var(--font-mono);
  transform: translateY(-50%);
}

.help-link-card:hover {
  border-color: var(--color-accent);
  color: var(--color-text);
  transform: translateY(-2px);
}

.help-link-card strong {
  font-size: 18px;
}

.help-link-card span {
  margin-top: 4px;
  color: var(--color-muted);
  font-size: 14px;
}

@media (max-width: 980px) {
  .help-hero-inner {
    grid-template-columns: minmax(0, 1fr);
    gap: 48px;
  }

  .help-mail-card {
    width: min(100%, var(--help-card-width));
  }

  .help-category-head,
  .help-next {
    grid-template-columns: minmax(0, 1fr);
    gap: 24px;
  }
}

@media (max-width: 768px) {
  .help-hero-inner {
    min-height: 0;
    padding-top: 64px;
    padding-bottom: 64px;
  }

  .help-mail-card {
    min-height: 330px;
    padding: 24px;
    transform: none;
  }

  .help-mail-lines {
    margin-top: 24px;
  }

  .help-postmark {
    right: 18px;
    bottom: 18px;
    width: 92px;
    height: 92px;
  }

  .help-postmark strong {
    font-size: 13px;
  }

  .help-fact-strip-inner {
    align-items: flex-start;
    flex-direction: column;
    gap: 8px;
    padding-top: 15px;
    padding-bottom: 15px;
  }

  .help-toc {
    top: 8px;
  }

  .help-category-head {
    margin-bottom: 28px;
  }
}

@media (max-width: 640px) {
  .help-hero-actions {
    align-items: stretch;
    flex-direction: column;
  }

  .help-hero-actions .btn {
    width: 100%;
  }

  .help-mail-card {
    min-height: 292px;
  }

  .help-mail-top span:first-child,
  .help-route-mark {
    display: none;
  }

  .help-mail-top {
    justify-content: flex-end;
  }

  .help-mail-lines {
    max-width: 230px;
  }

  .help-category .faq-item summary {
    padding-right: 48px;
  }

  .help-next {
    padding-top: 58px;
    padding-bottom: 58px;
  }

  .help-link-card {
    padding-left: 18px;
  }
}